Please fill out the form below, making sure to include the following information:

  • Your Order Number (This serves as your Return Merchandise Authorization number as well)
  • Name of the brand and style you are returning.
  • Reason for returning.
  • Make sure the item is in brand new factory condition including the wig box and/or other packaging.
  • Make sure the Wig Tags are factory attached.

Very Important:

  • A 15% ($9 minimum) restocking fee will be charged to cover inspection and other miscellaneous costs incurred in the handling of your return.
  • Returns must be received by us within 60 days from when you received your item.
  • If you would like to exchange for something new, please place an order for your new style like normal.

Once complete, click the Send button to notify us of the return.

That's it! Go ahead and send your return back to us (no need to wait for a response from us) and we will process your return upon arrival.