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Our Customers Say

Good morning, your service is wonderful and I'm very thankful to have found your web site to purchase my wigs. A happy customer, LN 8/23/17
I just received my Noriko wig.  OMG!!!!!!!!! I love it, it's absolutely perfect.Thank you so much for the quick service.  I ordered another wig earlier and didn't care it and the refund was easy.  Thank you for that because a lot of companies are difficult to get your money back. So I just wanted to say I love your company and I will be ordering again. DS 8/21/17
I just want to say that each and every person on your staff has always been very helpful, patient, and knowledgeable. I appreciate all that you do. You are a great company providing quality products at reasonable prices. Thank you so much! God Bless!! JD 8/21/17
I just received my order and love my wig :-).  I wanted to thank you.  I also love your youtube channel and have subscribed to it. I will definitely purchase another wig from your company again. P 8/21/17
I want to say that I Love the quality and variety of wigs namebrandwigs supplies. Also  the great service you provide makes the shopping experience easier and fun. A satisfied customer MS 8/18/17
Kari has been most accommodating and patient with me in showing me different colors. I really appreciate her time she has put into this. All of you at Joshua24 are awesome, I must say! Thank you. PG 8/15/17
My new wig arrived today from you. I LOVE the color!!!! I love how you told me it was going to arrive and I LOVE the lace package you put the creme in! You guys are awesome!!! 8/10/17
I am so grateful for the outstanding customer service I receive from everyone at NBW!  JY 8/9/17
This is my second order from you. First order was delivered at a quick pace and in great condition. Enclosed was a personal note from you which I was so impressed with, that i had to quickly order another Drew in a different color. After ordering dozens of wigs through the years from two other companies and never being appreciated for my loyalty, I feel that you will be my preferred company from here on. Thanks for your respect. TM 8/7/17
I have been a customer of yours for over ten years, and I want to tell you all that your service keeps getting better!  Your prices are always the best, and it's good to know that, when I pay for a wig that is in new condition, that is exactly what I am going to get. And free shipping over a minimum amount! Thanks again for your great service! CH 8/2/17

OMG!  My Raquel Welch Fascination wig in Fiery Copper arrived and I had it on within 30 seconds. It is amazing! I can't say enough good things about this color!  My first red wig.  My eyes look brighter and my skin looks fantastic! Thank you so much for your help when I picked out this color.  I could not be happier. Thank you again, you are always helpful and patient.  KH 7/27/17
I just wanted to say that I got my new wig today and I love it so much! And the shipping was so-o-o fast!! BH 7/26/17
I so appreciate your quality customer service in explaining your policies and helping me out!  Your customer  here....forever!! DP 7/25/17
Just got my noriko Jackson wig it's beautiful! At first didn't think I'd like but I love it - and very quick shipping, very happy! Also goes same for Jon renau ignite, very pretty & quick shipping!! JP 7/24/17
I just purchased 2 wigs at the lowest price ever from Name Brand Wigs and because of that I intend to buy my wigs only from Name Brand Wigs in the future! SS 7/21/17

Just a note to say thank you for your excellent and helpful customer service! MG 7/13/17

Just got my new wig!!!!! Love this one! So comfortable and great color! Thank you for getting it to me so quickly!! LL 7/12/17

I am thrilled to be able to have an online vendor follow through with what they promised.  You have restored my faith with  online shopping. I will reorder from you again in the future. Just wanted to let you know that it was a pleasant experience. CY 6/19/17 

I have been thankful for Name Brand Wigs and the dignity that the wigs have allowed me to have with alopecia. RS 5/30/17

That was lighting fast shipping, it was packed wonderfully. I love the color and the transaction was great!!! I just want to say thank you for everything! PP 5/26/17

I do a tremendous amount of shopping online because I live somewhat far from many retailers. Name Brand Wigs is by far the most ethical company with which I have ever had the pleasure of doing business. Their policies--all clearly stated-- are geared toward helping customers, not just themselves. They are knowledgeable about their products, and they have never hesitated to provide any kind of help I have needed whether it be before or after a sale. They really care that you are happy with your purchase. If you're looking to buy your first wig, I can't recommend them highly enough. You can know that you will get a good product at the best price available. TA 5/26/17

I searched on your website so I could leave a review, & I couldn't find it. I just received my very first wig (super fast shipping) & I'm in love with it!! The packaging right down to the handwritten note of thanks was so surprisingly refreshing from an online purchase, especially a clearance item! What a fantastic company you have. I will spread the word! Thank you soooo much, I will only order from your company!!! PC 5/12/17

I did a LOT of research before ordering this wig on line…Joshua24, you did not disappoint!!!! The wig fits so well, the color and style are so close to the picture on your website I could hardly believe it. the fiber is soft and natural…and the cap is so light…love it and so excited …I feel so good when wearing this product. Joshua24 did a great job of shipping in a timely fashion and it was easy to track my order…I'm so thankful to find a on-line company that does business with high ethics and commitment to the customer.  High Five…So appreciated May your business always be blessed with success. RC 5/12/17

Thanks for your continued good service! BS 5/5/17

Thank you so much for going above and beyond in helping me. I have been so pleased with this company. MS 4/29/17

Purchasing a wig can be stressful but Amanda was so helpful and knowledgeable. This company has the most amazing customer service employee's. Amanda went above and beyond to help me find the perfect color for the style I wanted. Am so thankful I found this company, will not order elsewhere. LS 4/28/17

Thank you, NBW, for making this such a painless process! You’ve been so helpful. You definitely have a loyal customer! TR 4/22/17

You at NBW have changed my life. I know that may sound silly, however, I lost my hair and would not go out into the world, perhaps that is my insecurity, no matter. NBW has the very best price. And I now feel pretty good again, ready to go back to work. I adore you all the Name Brand Wigs! HM 4/19/17

 Thank you so much for helping me, I just started wearing wigs a few weeks ago and NBW came highly recommended from a gal on youtube and as you can see... I'm loving them and love shopping with you♡ KM 4/17/17

Just wanted you to know this was the first time I ordered from you. And WOW not only is the wig Tressallure "Sienna" BEAUTIFUL, would recommend it to anyone, took it out of box shake and wear. But also to let you know how impressed I was with your service, from my initial phone order to my handwritten Thank You note I received with my order. First class all the WAY!!!! AP 4/15/17

I tell folks about Name Brand Wigs because you can be trusted to provide the best service and policy. I have bought quite a few wigs from your company and have called with questions and your customer service is always pleasant and helpful. Keep up the good work! BJ 4/6/17

You guys are so easy to work with! Planning my next buy. Thank you! PL 4/4/17

Your support team is excellent. They showed great support. JR 4/4/17

 It's a real pleasure to do business with your company! I so wish I had found Name Brand Wigs sooner! BH 4/3/17

You are quickly becoming a favorite website company! MI 3/29/17

Thank you so much. I love my new wig and can't wait to order more. You have excellent customer service and it is greatly appreciated. BB 3/28/17

Just a quick message to say Thank you for the beautiful card that came along with my wig! Very thoughtful for a big business to do in this day & age! I will be buying my wigs from you from now on! Once again, thank you it was much appreciated! RH 3/27/17

The wigs came today. Thank you so much. You did an exception job in matching two different brands, color wise. They are wonderful. LM 3/20/17

You guys are awesome, Katy. I've been wearing wigs for ten years and once I found name brand wigs, I've been one happy wig wearer. You are always there to help and I so appreciate you all. Thanks so much. LM 3/19/17

All of you, especially Mrs. Leah, has been so kind and very supportive to try to ensure that the shipment will arrive at the correct time frame. Thank you for all your help! MP 3/17/17

I just wanted to say that your customer service, from questions, to ordering, to delivery, has been wonderful!  And the personal card from Wendy was so thoughtful, and really made me feel like someone special. If only more companies treated their customers like that....So, a big thank you to you all!! TM 3/15/17

There really is something different about your company that sets you apart from everyone else! DS 3/14/17

I am excited about my new account with Name Brand Wigs, and Wendy was a wonderful surprise with such terrific assistance in placing my first order! DP 3/14/17




Fabulous Sales personnel, before ,during and ESPECIALLY after . ..Great prices, selection, and honest sales information. The phone consultation,via live chat, cell, and text were A+, we had so many questions and the agent serving us never wavered or seemed bothered with so many we kept asking. Ms Emily answered so many questions, suggested videos, emailed videos,even texted additional photos for our selection/comparing the ones we already owned and the current sales they were offering. I have already recommended them highly and will continue to purchase in future.I even had a return,and the return was flawless,very easy,pain free transaction. SL 3/01/17

Fabulous Sales personnel, before, during and ESPECIALLY after...Great prices, selection and honest sales information. The phone consultation, via live chat, cell and text were A +, we had so many questions and the agent serving us never wavered or seemed bothered with so many we kept asking. Ms Emily answered so many questions, suggest videos, emailed videos, even texted additional photos for our selection/comparing the ones we already owned and the current sales they were offering. I have already recommended them highly and will continue to purchase in the future. I even had a return, and the return was flawless, very easy, pain free transaction. SL 2/28/17

 I simply adore my wiggies, when one gets a bit older I get another one for my bald head, I feel beautiful again, you saw me through cancer, ty so much I will keep ordering as I raise cattle for a living and some get treated a bit rugged out on the trail as I still round up cows everyday, ty again yehawww to my wiggie girls. KE 2/27/17

Just received my Kimber an OMG!!! I can't believe how cute this wig is,I saw a review by Taz an fell in love with it on her I was nervous about getting it,but what a great surprise I love it ....I plan on ordering it in another color soon an you rep was so helpful to me ,she found a great color for me...Thank you,BRANDNAME WIGS. DC 2/13/17

I just want to let you know that you have wonderful customer service and it is so appreciated. I just received my order in two days! I am new to wearing wigs due to chemotherapy, this wig is the one I am going to wear for the first time out since I've lost my hair to my son's band concert tonight and I'm going to feel confident! Keep up the great customer service, you are my favorite online retailer!! Thank you so much, JC 2/4/17

I just wanted to extend my thank you to Chloe and the Name Brand Team. From the start you guys are amazing from texting to calling to price matching. I received my wig today she is beautiful smelled like a powder scent brand new with tags. I appreciate the handwritten card it was so sweet and personable. I will definitely be taking pictures maybe a video and I will let you everyone know how great you are. Thank you so much! I will be ordering through you guys soon! I‘m a very happy customer! :) JW 1/28/17

Thank you so much! I keep reordering from you guys because you're so awesome and I love the service that you give to your customers!!! LA 01/24/17

You are the best wig company I have ever worked with. Thank you for being awesome. DH 1/14/17

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