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Our Customers Say

That was lighting fast shipping, it was packed wonderfully. I love the color and the transaction was great!!! I just want to say thank you for everything! PP 5/26/17

I do a tremendous amount of shopping online because I live somewhat far from many retailers. Name Brand Wigs is by far the most ethical company with which I have ever had the pleasure of doing business. Their policies--all clearly stated-- are geared toward helping customers, not just themselves. They are knowledgeable about their products, and they have never hesitated to provide any kind of help I have needed whether it be before or after a sale. They really care that you are happy with your purchase. If you're looking to buy your first wig, I can't recommend them highly enough. You can know that you will get a good product at the best price available. TA 5/26/17

I searched on your website so I could leave a review, & I couldn't find it. I just received my very first wig (super fast shipping) & I'm in love with it!! The packaging right down to the handwritten note of thanks was so surprisingly refreshing from an online purchase, especially a clearance item! What a fantastic company you have. I will spread the word! Thank you soooo much, I will only order from your company!!! PC 5/12/17

I did a LOT of research before ordering this wig on line…Joshua24, you did not disappoint!!!! The wig fits so well, the color and style are so close to the picture on your website I could hardly believe it. the fiber is soft and natural…and the cap is so light…love it and so excited …I feel so good when wearing this product. Joshua24 did a great job of shipping in a timely fashion and it was easy to track my order…I'm so thankful to find a on-line company that does business with high ethics and commitment to the customer.  High Five…So appreciated May your business always be blessed with success. RC 5/12/17

Thanks for your continued good service! BS 5/5/17

Thank you so much for going above and beyond in helping me. I have been so pleased with this company. MS 4/29/17

Purchasing a wig can be stressful but Amanda was so helpful and knowledgeable. This company has the most amazing customer service employee's. Amanda went above and beyond to help me find the perfect color for the style I wanted. Am so thankful I found this company, will not order elsewhere. LS 4/28/17

Thank you, NBW, for making this such a painless process! You’ve been so helpful. You definitely have a loyal customer! TR 4/22/17

You at NBW have changed my life. I know that may sound silly, however, I lost my hair and would not go out into the world, perhaps that is my insecurity, no matter. NBW has the very best price. And I now feel pretty good again, ready to go back to work. I adore you all the Name Brand Wigs! HM 4/19/17

 Thank you so much for helping me, I just started wearing wigs a few weeks ago and NBW came highly recommended from a gal on youtube and as you can see... I'm loving them and love shopping with you♡ KM 4/17/17

Just wanted you to know this was the first time I ordered from you. And WOW not only is the wig Tressallure "Sienna" BEAUTIFUL, would recommend it to anyone, took it out of box shake and wear. But also to let you know how impressed I was with your service, from my initial phone order to my handwritten Thank You note I received with my order. First class all the WAY!!!! AP 4/15/17

I tell folks about Name Brand Wigs because you can be trusted to provide the best service and policy. I have bought quite a few wigs from your company and have called with questions and your customer service is always pleasant and helpful. Keep up the good work! BJ 4/6/17

You guys are so easy to work with! Planning my next buy. Thank you! PL 4/4/17

Your support team is excellent. They showed great support. JR 4/4/17

 It's a real pleasure to do business with your company! I so wish I had found Name Brand Wigs sooner! BH 4/3/17

You are quickly becoming a favorite website company! MI 3/29/17

Thank you so much. I love my new wig and can't wait to order more. You have excellent customer service and it is greatly appreciated. BB 3/28/17

Just a quick message to say Thank you for the beautiful card that came along with my wig! Very thoughtful for a big business to do in this day & age! I will be buying my wigs from you from now on! Once again, thank you it was much appreciated! RH 3/27/17

The wigs came today. Thank you so much. You did an exception job in matching two different brands, color wise. They are wonderful. LM 3/20/17

You guys are awesome, Katy. I've been wearing wigs for ten years and once I found name brand wigs, I've been one happy wig wearer. You are always there to help and I so appreciate you all. Thanks so much. LM 3/19/17

All of you, especially Mrs. Leah, has been so kind and very supportive to try to ensure that the shipment will arrive at the correct time frame. Thank you for all your help! MP 3/17/17

I just wanted to say that your customer service, from questions, to ordering, to delivery, has been wonderful!  And the personal card from Wendy was so thoughtful, and really made me feel like someone special. If only more companies treated their customers like that....So, a big thank you to you all!! TM 3/15/17

There really is something different about your company that sets you apart from everyone else! DS 3/14/17

I am excited about my new account with Name Brand Wigs, and Wendy was a wonderful surprise with such terrific assistance in placing my first order! DP 3/14/17

THIS IS THE FIRST TIME I HAVE ORDERED A WIG & I AM VERY HAPPY WITH THE QUALITY, & ESPECIALLY THE COLOR!

IT IS VERY CLOSE TO MY OWN HAIR COLOR & THE QUALITY, THOUGH SYNTHITIC, IS AMAZING!

I TOOK IT TO MY HAIR STYLIST & HE WAS IMPRESSED WITH THE QUALITY ALSO...NOW IT'S TRIMMED & READY TO GO ON A CARIBBEAN CRUISE!  YOU KNOW HOW "THE OCEAN ON A BOAT" CAN FRIZZ YOUR OWN HAIR!  MY WIG WILL TAKE CARE OF THAT! I HAVE RECOMMENDED YOU TO TWO FRIENDS....  I'LL STAY IN TOUCH...THANK YOU AGAIN FOR YOUR "PERSONAL TOUCH"!  VA 3/1/17

Fabulous Sales personnel, before ,during and ESPECIALLY after . ..Great prices, selection, and honest sales information. The phone consultation,via live chat, cell, and text were A+, we had so many questions and the agent serving us never wavered or seemed bothered with so many we kept asking. Ms Emily answered so many questions, suggested videos, emailed videos,even texted additional photos for our selection/comparing the ones we already owned and the current sales they were offering. I have already recommended them highly and will continue to purchase in future.I even had a return,and the return was flawless,very easy,pain free transaction. SL 3/01/17

Fabulous Sales personnel, before, during and ESPECIALLY after...Great prices, selection and honest sales information. The phone consultation, via live chat, cell and text were A +, we had so many questions and the agent serving us never wavered or seemed bothered with so many we kept asking. Ms Emily answered so many questions, suggest videos, emailed videos, even texted additional photos for our selection/comparing the ones we already owned and the current sales they were offering. I have already recommended them highly and will continue to purchase in the future. I even had a return, and the return was flawless, very easy, pain free transaction. SL 2/28/17

 I simply adore my wiggies, when one gets a bit older I get another one for my bald head, I feel beautiful again, you saw me through cancer, ty so much I will keep ordering as I raise cattle for a living and some get treated a bit rugged out on the trail as I still round up cows everyday, ty again yehawww to my wiggie girls. KE 2/27/17

Just received my Kimber an OMG!!! I can't believe how cute this wig is,I saw a review by Taz an fell in love with it on her I was nervous about getting it,but what a great surprise I love it ....I plan on ordering it in another color soon an you rep was so helpful to me ,she found a great color for me...Thank you,BRANDNAME WIGS. DC 2/13/17

I just want to let you know that you have wonderful customer service and it is so appreciated. I just received my order in two days! I am new to wearing wigs due to chemotherapy, this wig is the one I am going to wear for the first time out since I've lost my hair to my son's band concert tonight and I'm going to feel confident! Keep up the great customer service, you are my favorite online retailer!! Thank you so much, JC 2/4/17

I just wanted to extend my thank you to Chloe and the Name Brand Team. From the start you guys are amazing from texting to calling to price matching. I received my wig today she is beautiful smelled like a powder scent brand new with tags. I appreciate the handwritten card it was so sweet and personable. I will definitely be taking pictures maybe a video and I will let you everyone know how great you are. Thank you so much! I will be ordering through you guys soon! I‘m a very happy customer! :) JW 1/28/17

Thank you so much! I keep reordering from you guys because you're so awesome and I love the service that you give to your customers!!! LA 01/24/17

You are the best wig company I have ever worked with. Thank you for being awesome. DH 1/14/17

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