A Smart Shoppers' Guide to Staying Safe Online.

We love seeing you here at namebrandwigs.com, and we know you love the convenience of browsing from the comfort of your own home with a cup of coffee in hand. Believe me, now more than ever, I find myself shopping online more than in stores. Just like walking through a busy marketplace, the digital world has its share of pickpockets. I have firsthand experience with online scammers and recognize the sophistication of many of them. Although it can feel overwhelming and intimidating, you don't need to outsmart them. You need a bit of skepticism and the right knowledge. Here is a straightforward guide to the most common tricks targeting shoppers like you, and simple ways to keep your information safe.

The "Order Problem" Text or Email

This is perhaps the most common scam targeting online shoppers today.


How it works:
You receive a text message or email that appears to be from USPS, UPS, FedEx, or even us. It says something like “We cannot deliver your package due to an incomplete address” or “Your account has been suspended due to suspicious activity.” There is always a link you must click "immediately" to fix the problem.

Why it works: We order packages all the time, so it's natural to panic if you think a delivery is blocked.

How to stay safe: Never click the link in a text message about an unexpected delivery issue.

The 5-second rule: Take a deep breath. Scammers want you to act fast before you think.

To be safe, visit the direct source to see if there's a real issue.

The "Too Good To Be True" Social Media Ad

You are scrolling through Facebook or Instagram, and you see an ad for a beautiful wig - perhaps a high-end, long, gorgeous, human hair style – for 80% off. The website looks legitimate.

Image of "Fake News"

 

How it works: These are “lookalike” sites. They steal photos from real brands and set up a temporary shop to collect credit card numbers. You’ll most likely receive a cheap counterfeit item months later, or nothing at all. 

How to stay safe: Skepticism is your best friend. If a $500 wig is being sold for $39.99, it is almost certainly a scam. 

Check the URL (web address). Does it say “namebrandwigs.com”, or does it say something like “namebrandwigs-discount-store.XYZ”? Stick to official sites you know.

 

The "Tech Support" Pop-Up

You are browsing the news or a recipe site, and suddenly a loud warning pops up on your screen. It might say, “Your computer is infected with a virus! Call Microsoft Support immediately at this number.”


How it works:
This can be terrifying, and that's the point. These messages are designed to make you think you've already been hacked. The phone number they want you to call connects to a call center where they will pressure you into paying hundreds of dollars to “fix” a problem that doesn't exist. 

How to Stay Safe: Real tech companies will never communicate with you this way. Microsoft will never trigger a pop-up asking you to call them. Do not call the number. Restart your computer.

Final Thoughts

These tips and tricks can help you stay safe when shopping online. If you ever receive an email that appears to be from us but feels unusual, aggressive, or asks for personal information via email, please do not reply. Instead, contact us directly through the contact information listed on our official website. We are here to help you! Stay savvy, trust your gut.

Happy Shopping 💝
- Noelle

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Socials: @namebrandwigs #namebrandwigs
Call: 320.685.7100
Email: support@namebrandwigs.com